Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Disc Golf America accepts PayPal for items purchased from our online store. You don’t need a PayPal account to complete your purchase. Just look for a section on the payment screen that reads “Don’t have a PayPal account?” and you should see a link titled “continue checkout” somewhere in this section. Click on this link to open the credit card input screen and follow the prompts to securely checkout.

At our on-site Disc Golf America Popup Stores, we accept major credit cards, cash, CashApp, Venmo, and PayPal.

How long does it take for me to receive my order?

All domestic orders are shipped via USPS by the next business day.

How do I create an account?

Click on “My Account” in the upper right corner and follow the prompts to create your account.

How do I change my shipping address?

Log into your account to update your personal information, including your shipping address.

If an item has already been processed for shipping, it will be delivered to the shipping address your provided when you placed your order.

How do I track the status of my order?

A USPS tracking number for your shipped order will be supplied to you via the email address listed in your Disc Golf America account. Thereafter, you can check the status of your order with that tracking number on the USPS Website.

Will you keep my credit card information on file?

Disc Golf America does not save credit card information or keep any credit card information on file.

Do you charge sales tax?

Sales tax is calculated for all purchases made by residents of the State of Georgia, where Disc Golf America is headquartered.

Do you ship to my country?

Disc Golf America will ship to any country. Please note that shipping costs will apply.

If you need to swap an item

Returns and Exchanges

What is your return policy?

Any unused product may be returned to us and a full refund will be issued (minus initial shipping costs) in the form of store credit. Any disc that is used (including discs you purchased new from our site) may be returned within 30 days for 30% store credit (minus initial shipping costs). Shipping for any return is the responsibility of the customer.

I received the wrong item

My order arrived damaged

Where should I mail my authorized return?

Mail any authorized return item to Disc Golf America, 112 Brown Thrasher Lane, Kathleen, GA 31047

How do I receive customer support?

Send us an email to [email protected] or call +1 (717) 875-5056.

What do I do if I entered an incorrect shipping address?

Can I change or cancel an order after I've submitted it?

Can I pre-order an item that is sold out?

You won’t be able to pre-order an item or flag it for backorder. However, you can add the item to your “Wishlist” in case it is available in the future.

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